Weka Accounting System — Terms and Conditions

Last updated: 18 October 2026 — Version 1.0

1. Introduction and Parties

1.1 These Terms and Conditions govern the relationship between Digital Style Information Technology Company (شركة الأسلوب الرقمي لتقنية المعلومات), Commercial Registration No. 1010343270, VAT No. 300897673300003, whose national address is 7306 King Fahd Branch Road, Al-Wesham District, Riyadh 12735, Additional No. 5294 (Short Address RBGC7306) (the "Company"), and every entity or person that subscribes to or uses the Weka accounting system (the "Subscriber").

1.2 "Weka" is the trade name of the service owned and operated by the Company. Any obligation or right attributed to Weka in these Terms is an obligation or right of the Company.

1.3 These Terms, together with the Privacy Policy, the Service Level Agreement, and any accepted subscription form or quotation, form a single integrated contract (collectively, the "Agreement"). In the event of conflict, special terms agreed in writing prevail, followed by these Terms, then the Privacy Policy, then the Service Level Agreement.

1.4 Version: 1.0. These Terms take effect on the date they are published on the service website.

2. Definitions

The following words and expressions have the meanings set out below wherever they appear in this Agreement:

3. Acceptance, Eligibility, and Scope of Service

3.1 Registering for or using the Service, or clicking the acceptance option, constitutes acceptance of this Agreement. Anyone who does not accept it may not use the Service.

3.2 Any person accepting this Agreement on behalf of an entity confirms that they have the legal authority to bind it and that they are an adult with full legal capacity.

3.3 The Service provides tools for managing sales, purchases, inventory, e-invoicing, and reporting, according to the plan chosen by the Subscriber. The pricing page or quotation sets out the features and limits of each plan.

3.4 The Service is a supporting technical tool and does not constitute accounting, zakat, tax, or legal advice. The Subscriber remains responsible for the accuracy of its entries, treatments, and returns, and for engaging a qualified accountant or advisor where needed.

4. License and Acceptable Use

4.1 During the Subscription Period, the Company grants the Subscriber a limited, non-exclusive, non-transferable, and non-sublicensable license to use the Service for its lawful internal business purposes.

4.2 The Subscriber and its Users shall not:

• Make the Service available to, sell, lease, or resell it to any third party outside the Subscriber's own business.
• Copy or disassemble the Service, attempt to extract its source code, or build a competing product from it.
• Attempt to breach the Service or its servers, circumvent its security controls, or test it for vulnerabilities without prior written permission.
• Transmit malicious software or burden the systems with excessive automated requests that affect other Subscribers.
• Use the Service for any activity that violates Saudi law, to issue fictitious or misleading invoices, or for tax evasion or money laundering.

4.3 The Subscriber shall comply with the technical and operational policies published by the Company, provided that they do not diminish the Subscriber's material rights under this Agreement and that the Subscriber is notified of them in accordance with Clause 21.

5. Accounts and Users

5.1 The Subscriber shall provide accurate and up-to-date registration details, including the entity's name, commercial registration, VAT number, and an active means of contact.

5.2 The Subscriber appoints an account administrator and controls the creation, permissions, and suspension of Users. The Subscriber is responsible for the actions of its Users within the Service.

5.3 The Subscriber shall keep login credentials confidential, enable two-factor authentication when the Service offers it, and notify the Company immediately upon becoming aware of any unauthorized access.

5.4 The Company treats instructions issued by the registered account administrator as issued by the Subscriber until the Subscriber notifies it in writing of a change.

5.5 The Company never asks the Subscriber for its password by any means. Support staff access Subscriber Data only at the Subscriber's request or with its consent, or where technically, security-wise, or legally necessary, and such access is logged.

6. Subscriptions, Fees, and Payment

6.1 Fees: The Subscriber pays the fees for the selected plan in advance, on a monthly, quarterly, semi-annual, or annual basis, as chosen at the time of subscription.

6.2 Value Added Tax: Published prices exclude VAT unless stated otherwise, and VAT is added at the applicable statutory rate. The Company issues the Subscriber an electronic tax invoice compliant with ZATCA requirements for each payment.

6.3 Automatic Renewal: If the Subscriber opts for automatic renewal, the Company sends a reminder at least seven (7) days before the renewal date, stating the amount and the charge date. The Subscriber may cancel automatic renewal at any time before that date from its account settings, free of charge.

6.4 Price Changes: No price change applies to a paid Subscription Period. The Company notifies the Subscriber of new prices at least thirty (30) days before they apply to the next renewal.

6.5 Late Payment: If fees are not paid when due, the Company grants the Subscriber a grace period of seven (7) days. After it expires, the account may be switched to read-only mode, in which the Subscriber can view and export its data but cannot issue new documents, until payment is made.

6.6 Refunds: The Company offers a free, fully featured trial period of three (3) days before payment. Accordingly, fees paid for a Subscription Period that has started are non-refundable, and the subscription continues until the end of that period. The only exceptions are cases attributable to the Company, in which the Subscriber is refunded the amount corresponding to the remaining period:

• The Company permanently discontinues the Service for a reason not attributable to the Subscriber (Clause 13.4).
• The Subscriber rejects a material change to these Terms and terminates before it takes effect (Clause 20.3).
• A material defect in the Service cannot be remedied (Clause 15.2).
• A force majeure event continues for more than thirty days (Clause 18.3).
• Repeated failure to meet the availability level under the Service Level Agreement.

6.7 Additional Service Fees: Services such as data migration from another system, training, customization, or retrieval of an archived copy are provided under a separate quotation approved in advance by the Subscriber.

7. Data Ownership and Use

7.1 Subscriber Data belongs solely to the Subscriber. The Company acquires no ownership right in it by hosting or processing it.

7.2 The Subscriber grants the Company a limited permission to host, back up, process, and transmit its data to ZATCA or to other parties chosen by the Subscriber, only to the extent necessary to provide and support the Service and improve its technical performance. This permission ends when the Agreement ends, subject to Clause 14.

7.3 The Company does not sell or lease Subscriber Data or make it available to any third party for marketing or commercial purposes.

7.4 The Company may create Anonymized Statistical Data from use of the Service, such as invoice counts or response times, and use it to improve and develop the Service. Such data shall not include anything that identifies the Subscriber, its customers, or any natural person.

7.5 The Subscriber confirms that it has obtained all rights and consents required to enter its data into the Service, including the personal data of its customers and employees.

8. Personal Data Protection and Storage Location

8.1 The Company complies with the Personal Data Protection Law of the Kingdom of Saudi Arabia and its implementing regulations, and with the Privacy Policy published on the service website.

8.2 With respect to personal data that the Subscriber enters about its customers and employees, the Subscriber is the controller, and the Company is a processor acting on its instructions and solely for the purpose of providing the Service.

8.3 Storage Location: The system runs on servers operated by a hosting provider in the European Union that is subject to strict data protection laws. A full backup is taken daily and stored inside the Kingdom of Saudi Arabia at sites owned by the Company, so that Subscriber Data and records remain available inside the Kingdom at all times. An additional encrypted copy may be kept for disaster recovery, with its decryption keys held inside the Kingdom by the Company alone. In all of this, the Company complies with the Regulation on the Transfer of Personal Data Outside the Kingdom, including its requirements for appropriate safeguards and risk assessment.

8.4 Sub-processors: The Company engages service providers for hosting, protection, and communications. It binds them to protection controls no less strict than those in this Agreement, publishes an up-to-date list of them in the Privacy Policy, and notifies the Subscriber a reasonable time before adding a new sub-processor.

8.5 The Company reasonably assists the Subscriber in responding to requests from data subjects, such as requests for access, correction, or destruction.

9. Cybersecurity, Backups, and Incidents

9.1 The Company applies reasonable technical and administrative security controls proportionate to the nature of financial data, including encrypted connections, firewalls, permission-based access restrictions, logging of sensitive operations, and regular system updates.

9.2 The Company takes daily backups of Service data, keeps them at a location separate from the main server, and periodically tests their restorability. Backups are a means of service continuity and do not relieve the Subscriber of periodically exporting its important data itself.

9.3 Incident Reporting: Upon becoming aware of a leak of, or unauthorized access to, Subscriber Data, the Company notifies the Subscriber without undue delay, describing the nature of the incident, the data affected, and the measures taken. It also notifies the competent authorities within the periods prescribed by law.

9.4 The Company is not responsible for any incident caused by the negligence of the Subscriber or its Users in safeguarding login credentials, or by their devices or networks.

10. E-Invoicing (FATOORA) and Allocation of Responsibilities

10.1 The Company undertakes that the Service's e-invoicing module complies with ZATCA's technical requirements in force at the time of use, and that it will be updated within the periods set by ZATCA whenever those requirements change.

The table below sets out the allocation of responsibilities between the parties:

10.2 The Company bears the direct impact of any penalty imposed by ZATCA on the Subscriber if it is proven that the cause was a technical defect in the Service rather than data entered or settings configured by the Subscriber, within the limits of Clause 16.

10.3 Cryptographic keys and certificates issued to the Subscriber by ZATCA belong to the Subscriber, and the Company keeps them securely solely for the purpose of submitting invoices on its behalf.

11. Confidentiality

11.1 Each party shall keep confidential any non-public information it obtains from the other party and use it only to perform this Agreement. Subscriber Data is confidential information in all cases.

11.2 The confidentiality obligation does not cover information that is public through no fault of the receiving party, or information whose disclosure is required by law or by order of a competent judicial or official authority. In the latter case, the receiving party notifies the other party before disclosure where the law permits, and discloses only what is required.

11.3 The Company binds its employees and contractors who access Subscriber Data to written confidentiality obligations.

11.4 The confidentiality obligation survives termination of the Agreement.

12. Service Availability, Maintenance, and Technical Support

12.1 The Company exercises reasonable care to make the Service available around the clock. The Service Level Agreement sets out the target availability, response times, and compensation for failure to meet them.

12.2 The Company performs scheduled maintenance outside peak hours where possible and notifies the Subscriber at least 48 hours in advance. Emergency maintenance may be performed without prior notice where required to protect the Service or data, with the Subscriber notified as soon as possible.

12.3 Technical support is provided through the published channels during Business Days and the specified working hours. Emergency support for system-wide outages is available around the clock.

12.4 The Company may develop the Service and change its interfaces and features. It may not remove a material feature of a paid plan during the Subscription Period without a reasonable alternative, or without allowing the Subscriber to terminate and receive a refund of the remaining amount.

13. Suspension and Termination

13.1 Termination by the Subscriber: The Subscriber may terminate its subscription at any time from its account settings or by written notice. Termination takes effect at the end of the paid Subscription Period, with no refund except in the cases set out in Clause 6.6.

13.2 Temporary Suspension: The Company may temporarily suspend the account, or part of it, in the following cases:

• Non-payment after the grace period has expired, in accordance with Clause 6.5.
• An imminent security risk to the Service or to other Subscribers.
• A request from a competent official or judicial authority.
• A serious breach of Clause 4.2.

Any suspension is limited to what is necessary to address its cause. The Subscriber is notified of the reason immediately, and the suspension is lifted once the cause is resolved.

13.3 Termination by the Company for Breach: The Company may terminate the Agreement if the Subscriber breaches a material obligation and fails to remedy it within fourteen (14) days of written notice. Immediate termination without a cure period is permitted in cases of fraud, use of the Service for unlawful activity, or attacks on the security of the Service.

13.4 Termination by the Company Without Breach: The Company may permanently discontinue the Service for business reasons on no less than ninety (90) days' notice, with a refund of the amount corresponding to the remaining period.

14. After Termination: Data Export and Retention

Subscribers can export their data throughout their subscription and for ninety days after it ends; the data is then deleted after two prior notices.

14.1 Export Period: After the subscription expires or is terminated for any reason, the Subscriber's account remains available in read-only mode for ninety (90) days, during which the Subscriber can view and export its data free of charge, including e-invoices in their approved formats (XML and PDF) and core reports.

14.2 Statutory Retention Responsibility: The Subscriber acknowledges that tax and commercial laws require it to retain its records and invoices for specified periods, and that responsibility for retaining them after the subscription ends rests with the Subscriber. The Subscriber shall export what it needs during the export period.

14.3 Archiving After the Export Period: After the export period ends, the Company keeps the data in a closed archive for twelve (12) months. During this time, the Subscriber may request retrieval in exchange for the published retrieval fee, or reactivate its account by renewing the subscription. When this period ends, all of the Company's obligations regarding the Subscriber's data cease, and the Subscriber may not claim the data or any compensation for its deletion.

14.4 Final Deletion: The Company notifies the Subscriber through its registered contact details at least twice before final deletion: first thirty (30) days before and again seven (7) days before. The data is then securely deleted, except for data the Company is legally required to retain and encrypted backups that are replaced in their normal rotation.

14.5 The following clauses survive termination of the Agreement: 7, 8, 11, 14, 15, 16, 17, and 22.

15. Warranties and Their Limits

15.1 The Company warrants that:

• The Service will perform materially in accordance with its published description.
• The e-invoicing module will comply with ZATCA requirements in accordance with Clause 10.
• The Service will be provided with reasonable professional care in line with accepted industry practice.

15.2 If the Service breaches any of these warranties, the Company shall remedy the defect within a reasonable time. If the defect cannot be remedied, the Subscriber may terminate the subscription and receive a refund of the amount corresponding to the remaining period.

15.3 Except as expressly stated in this clause, the Company does not warrant that the Service will be free of all errors or interruptions, that it is fit for every particular purpose of the Subscriber, or any accounting or tax results based on data entered by the Subscriber.

15.4 The Company is not responsible for failures caused by the Subscriber's devices, software, or internet connection, or by third-party services that the Subscriber chooses to connect to the Service, such as payment gateways and shipping companies.

16. Limitation of Liability

16.1 Liability Cap: The Company's total liability to the Subscriber for all claims arising under this Agreement shall not exceed the total fees paid by the Subscriber to the Company during the twelve (12) months preceding the event giving rise to the claim.

16.2 Indirect Damages: Neither party is liable for indirect or consequential damages, such as loss of profit, loss of opportunity, or loss of reputation, even if advised of the possibility of such damages.

16.3 Exceptions: The liability cap and the exclusion of indirect damages do not apply to:

• Fraud or gross negligence.
• Breach of confidentiality or personal data protection resulting from the fault of the responsible party.
• The Subscriber's obligation to pay fees.
• Any liability that cannot lawfully be limited or excluded.

16.4 Each party's liability is reduced to the extent that the other party contributed to the damage.

17. Indemnification

17.1 The Subscriber shall indemnify the Company for damages and reasonable costs, including legal fees awarded by a court, resulting from a third-party claim against the Company arising from:

• Data entered by the Subscriber into the Service in violation of the law or the rights of others.
• The Subscriber's use of the Service in breach of Clause 4.2.

17.2 The Company shall indemnify the Subscriber for damages and reasonable costs resulting from a third-party claim that the Service, as provided by the Company, infringes that party's intellectual property rights.

17.3 Indemnification is conditional on the claiming party notifying the other party of the claim promptly upon becoming aware of it, allowing it to conduct the defense, and not settling the claim without its consent.

18. Force Majeure

18.1 Neither party is liable for any delay or failure to perform its obligations resulting from force majeure. This includes natural disasters, fires, epidemics, wars, government decisions, general internet or power outages, and large-scale cyberattacks that cannot be prevented despite reasonable controls.

18.2 The affected party shall notify the other party immediately and exercise reasonable care to limit the impact and resume performance.

18.3 If a force majeure event continues for more than thirty (30) consecutive days, either party may terminate the Agreement, and the Subscriber shall be refunded the amount corresponding to the remaining period. This does not relieve the Subscriber of paying fees for the period during which the Service was used.

19. Intellectual Property, Feedback, and Marketing References

19.1 The Service, its software, designs, the "Weka" trademark, and its content, excluding Subscriber Data, are owned by the Company or its licensors. This Agreement grants the Subscriber no right in them other than the license set out in Clause 4.

19.2 The Company may use suggestions or feedback provided by the Subscriber to develop the Service, without any obligation to pay compensation, provided that it does not disclose the Subscriber's identity or confidential data.

19.3 The Company may not mention the Subscriber's name or logo in customer lists or marketing materials without its prior consent, which the Subscriber may withdraw at any time. The Subscriber may not use the "Weka" trademark without the Company's prior written consent.

20. Amendments to These Terms

20.1 The Company may amend these Terms to keep pace with the development of the Service or changes in the law.

20.2 The Company notifies the Subscriber of material amendments at least thirty (30) days before they take effect, by registered email and an in-app notice, with a summary of the changes.

20.3 If the Subscriber does not accept a material amendment, it may terminate its subscription before the amendment takes effect and receive a refund of the amount corresponding to the remaining period. Continued use after the effective date constitutes acceptance of the amendment.

20.4 Any amendment required by law or by the competent authorities, or one that solely benefits the Subscriber, takes effect immediately, and the Subscriber is notified of it.

21. Notices and Communication

21.1 The Company sends notices to the registered email of the Subscriber's account administrator, via an in-app notice, or by text message to the registered mobile number. A notice is deemed received one Business Day after it is sent.

21.2 The Subscriber sends formal notices to [email protected] or [email protected], or to the Company's national address.

21.3 The Subscriber shall keep the contact details in its account up to date and may not claim non-receipt of a notice sent to the registered details.

22. Governing Law and Dispute Resolution

22.1 This Agreement is governed by and construed in accordance with the laws in force in the Kingdom of Saudi Arabia.

22.2 The parties shall seek to resolve any dispute amicably within thirty (30) days of one party notifying the other of it in writing.

22.3 If an amicable resolution is not reached, the competent courts in the city of Riyadh shall have jurisdiction to settle the dispute.

23. General Provisions

23.1 Entire Agreement: The Agreement constitutes the entire agreement between the parties regarding the Service and supersedes all prior understandings. No terms included by the Subscriber in purchase orders or correspondence bind the Company unless the Company accepts them in writing.

23.2 Severability: If any provision is held invalid or unenforceable, the remaining provisions are unaffected, and the invalid provision is replaced by the closest valid provision that achieves its purpose.

23.3 Assignment: The Subscriber may not assign the Agreement or any right under it without the Company's written consent. The Company may assign it to a successor in the operation of the Service, provided that the Subscriber is notified and the obligations to protect its data remain in force.

23.4 No Implied Waiver: A party's delay in claiming a right does not constitute a waiver of it.

23.5 Language: This Agreement is drawn up in Arabic, and the Arabic text prevails in the event of any conflict with a translation, including this English version.

23.6 Relationship of the Parties: The parties are independent, and the Agreement does not create a partnership, agency, or employment relationship between them.